F.A.Q.

• COMMON

  • My document has been printed incorrectly. Can I give you this document to be tested?
    
    Open the DOSPRN properties window and uncheck the "AutoPrint" option. With this, DOSPRN will capture the DOS program printing tasks but will not print them. 
    
    The detained tasks will be located in a DOSPRN temporary file ("%USERPROFILE%\PRNSPL1" by default). This file also should be sent via e-mail to our support. If you need to continue the printing job later, you can select the "AutoPrint" option again.

    
    

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